Customers are now checking reviews of your dealership before they decide to visit your website, phone your dealership or visit your store. DealerCurrent monitors your reputation online every day and alerts you to anything negative we find. We work with search engines and review sites to eliminate any negative reviews and accentuate the positive.
Generating and Distributing Positive Reviews
- We provide you with email templates to solicit positive reviews from sales and service customers as well as providing you with same day posting of reviews and happy customer pictures onsite and offsite.
- We’ll help you set up a system on your showroom floor, and in your service/parts department, to help you get more 5-star reviews.
- We distribute the positive reviews from your factory dealer site and get them in front of your potential customers.
- We’ll dispute/remove negative reviews based upon violations in the user agreements of the sites hosting the content (profanity, full names of employees, etc) .
- We can even engage the unhappy customer directly, often coming to a quick and inexpensive resolution, resulting in a removal or reversal of the negative review.
Your reviews and your online reputation are important elements in helping customers decide to do business with you.